Privacy Policy

WLOVE FZ-LLC

Last updated: January 2026

  1. Data Controller

WLOVE FZ-LLC

SFF00859 Compass Building

Al Shohada Road, Al Hamra Industrial Zone – Free Zone

Ras Al Khaimah, United Arab Emirates

Email: ilja.nowikovsky@gmail.com

2. Scope of This Privacy Policy

This Privacy Policy explains how WLOVE FZ-LLC (“we”, “us”, “our”) processes personal data when users:

  • visit this website,

  • book or purchase services,

  • participate in online or in-person offerings,

  • communicate via forms, email, messaging services, or social media,

  • and access digital content, remote sessions, subscriptions, or closed communities.

Processing is carried out in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.

3. Intended Audience / Age

Our services and data processing activities are intended for adults aged 18 years or older. We do not knowingly collect personal data from children.

If personal data of a minor is inadvertently collected, it will be deleted without undue delay upon becoming aware of it.

4. Categories of Personal Data Processed

Depending on your interaction with our services, we may process the following categories of personal data:

  • name and surname

  • email address

  • billing and contact details

  • payment information (processed by external payment providers)

  • IP address and technical usage data

  • device, browser, and system information

  • communication content (emails, messages, booking forms)

  • optional information voluntarily provided by the user

We do not intentionally collect special categories of personal data.

5. Purposes of Data Processing

Personal data is processed exclusively for the following purposes:

  • initiation, execution, and administration of contracts

  • booking and delivery of services

  • payment processing and invoicing

  • customer communication and support

  • sending service-related information and updates

  • compliance with legal and accounting obligations

  • ensuring website security, stability, and functionality

  • analysis of website performance and usage for operational improvement

6. Legal Basis for Processing (GDPR)

Where GDPR applies, processing is based on the following legal grounds:

  • Art. 6(1)(b) GDPR – performance of a contract or pre-contractual measures

  • Art. 6(1)(c) GDPR – compliance with legal obligations

  • Art. 6(1)(f) GDPR – legitimate interests (e.g. security, service optimization)

  • Art. 6(1)(a) GDPR – consent, where required

7. Payment Processing & Payment Providers

Payments may be processed through external payment providers, including:

  • Stripe

  • PayPal

  • credit card processors

  • bank transfer

Payment data is processed directly by the respective provider.

WLOVE FZ-LLC does not store complete payment or card details.

The privacy policies of the respective external payment providers apply.

8. Bank Transfers

For payments via bank transfer, the following data may be processed:

  • name of account holder

  • bank account details

  • transaction reference

  • payment amount and date

This data is used exclusively for accounting, reconciliation, and legal compliance.

9. Website Hosting & Technical Log Data

When accessing this website, technical data may be automatically collected, including:

  • IP address

  • date and time of access

  • browser type and version

  • operating system

  • referring URL

This data is processed solely to ensure technical security, stability, and proper operation of the website.

10. Social Media & Third-Party Platforms

If you interact with WLOVE FZ-LLC through social media or third-party platforms (including but not limited to Instagram, Facebook, X, Telegram), data processing is governed by the privacy policies of the respective platform.

WLOVE FZ-LLC has no control over and no responsibility for data processing by such platforms.

11. Cookies & Tracking Technologies

This website may use cookies or similar technologies to ensure functionality, security, and basic usage analysis.

Users may adjust browser settings to restrict or disable cookies. Disabling cookies may limit certain website functions.

12. Data Transfers to Third Countries

WLOVE FZ-LLC is established in the United Arab Emirates.

Personal data may therefore be transferred outside the European Union.

Where GDPR applies, such transfers are carried out in accordance with applicable safeguards and legal requirements.

13. Data Retention

Personal data is stored only for as long as necessary to:

  • fulfill contractual obligations

  • comply with statutory retention periods

  • resolve disputes

  • meet regulatory and accounting requirements

14. Rights of Data Subjects

Where applicable, you have the right to:

  • obtain access to your personal data

  • request rectification of inaccurate data

  • request erasure of your data

  • restrict processing

  • request data portability

  • object to processing

  • withdraw consent at any time

Requests may be addressed to:
📧 ilja.nowikovsky@gmail.com

15. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no digital system can guarantee absolute security.

16. Amendments to This Privacy Policy

WLOVE FZ-LLC reserves the right to update this Privacy Policy at any time in order to reflect legal, technical, or operational changes.

The version published on this website shall apply.